The MP for Eastleigh has criticised Royal Mail for consistently missing delivery targets.

Only 82.8 per cent of first-class deliveries in the SO postcode area were delivered on time, falling short of the 93 per cent target.

The Liberal Democrat MP, Liz Jarvis, highlighted the importance of accountability to improve delivery services, describing current performance as "failing."

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She said: "These missed targets are shocking and are leaving countless people in the lurch here in Eastleigh.

"People rely on these deliveries and having them arrive on time to go about their lives and should not be forced to put up with this disruption.

"This saga has been going on for far too long and people are rightly sick to the back teeth of it.

"It is time OFCOM stepped in to act on these unacceptable delays and hold this failing service accountable for letting people down here in Eastleigh."

In response, a Royal Mail spokesperson said: "We acknowledge that our quality of service is not yet where we want it to be, and we’re working hard to deliver the standard our customers in Eastleigh expect.

"Across the UK, the vast majority of First Class letters arrive the next working day, with 92.3 per cent delivered within two days.

"For Second Class, 92.2 per cent arrive on time and 98.6 per cent within five days – we are working to further improve deliveries.

"It’s also important to note that letter volumes have declined significantly in recent years.

"As a result, many households no longer receive post every day, which can understandably cause concern for customers who were used to more frequent deliveries."