Maypole Care Home in Southampton wins 'good' CQC rating

Maypole Bupa Care Home in Southampton was rated 'good' by the CQC after an inspection.

The care home provides personal care and nursing for up to 68 residents.

This rating came as inspectors assessed Maypole across multiple areas including care quality, safety, hygiene standards, food offering, and staff wellbeing.

Southampton care home rated ‘good’ by CQC, praised for safety and care (Image: Bupa) Despite these stringent assessments, Maypole came out as 'good' in all aspects.

It was particularly praised for its risk management procedures, cleanliness, and positive culture of safety.

The inspection team had discussions with residents, staff, healthcare professionals, and relatives to determine the overall quality of care.

Feedback gained was highly positive, with particular appreciation for the home’s management.

A content resident said: "The people who work here are delightful, some are exceptional.

"I’ve been cared for beautifully and I’m very happy here."

Maypole isn’t only home to excellent care but is also full of activities to keep residents engaged both physically and mentally.

Quizzes, board games, music events, and arts and crafts are just a few on offer.

Relatives of those in the care home also expressed their satisfaction, stating they were confident that any concerns would be swiftly dealt with and improvements promptly made.

They said: "If I phone to ask about something, I always get a good response."

The wholesome feedback and successful rating led to a celebration at the home, featuring refreshments and live music from local entertainers Utter Buskers.

Home Manager, Raymond Arnold, said: "The whole team here at Maypole are delighted to retain Good status by the CQC.

"It is a testament to the hard work, dedication and commitment of the team at Maypole.

"We hosted a party to celebrate the news, and share our thanks to our residents, staff and their families for helping shape Maypole into the wonderful home it is."