Residents have described queuing for up to two hours to reach a bottled water stations as thousands of homes remain without water on Thursday.

Drivers have been stuck in gridlock around Totton trying to reach one of three bottle distribution centres at the Asda supermarket on Maynard Road.

Long queues of cars could be seen causing congestion in the surrounding streets, while some had walked for up to three miles to collect their allocation of water.


More stories on the water outage:


Meanwhile, traffic maps showed queues surrounding the other official bottled water sites, at Places Leisure in Eastleigh and Staplewood in Marchwood.

The issue began on Wednesday morning after Southern Water issued an update confirming there was a technical problem at the Testwood water supply works preventing water from leaving the site.

The company said in a statement on Thursday morning that the issue had been solved and customers will start to be reconnected later in the day.

Aiden, who did not want to give a surname, said: “I have had to walk two or three miles because the bus broke down as well.

“It would help if there was more communication, some kind of notification of what is happening."

Steve Watts, who was stuck in traffic, said: “They should have had a spare reservoir, I am not happy with them at all and it’s disgusting they’re putting the bills up.”