The future of the Hythe Ferry is still up in the air as executives at Red Funnel argue that any solution must be "sustainable".

Owners Red Funnel bought the Hythe and Southampton Ferry Company in 2023 and said that they had made a "significant investment" in the service to extend its lifespan.

But a pontoon used by the popular passenger ferry was found damaged on August 22 and the Hythe Ferry has not run since - resulting in pressure from campaigners wanting to use the beloved service again.

Another update is not due from the company until February.

Chief executive Fran Collins told the Echo that "substantial further investment" will be needed to make repairs, and that any solution must be sustained as she suggested that passenger numbers would need to increase to recoup high repair costs.

READ MORE: Campaigners demand answers over future of Hythe Ferry

Ms Collins said: “Our goal is to protect its rich heritage and operate as a company in its own right.

“Although the service has been substantially underwritten throughout 2023, we have further development plans, including a new website and improved ticketing options, in addition to the updates and investments that have already been made.

“However, the service has faced challenges, such as the decline in commuter travel with more people working from home and the Government’s bus cap scheme, which has led many ferry passengers to use the bus service instead.

Red Funnel purchased the Hythe Ferry in 2023.Red Funnel purchased the Hythe Ferry in 2023. (Image: IWCP) “The suspension of the service followed an in-depth assessment of the pontoon, revealing that necessary repairs will require substantial further investment.

"We are committed to maintaining this historic and vital community link but must find a sustainable, long-term solution, including increasing passenger numbers.

“We are eager to work with all partners and stakeholders who can help The Hythe and Southampton Ferry Company continue to operate across the Solent and are delighted to be collaborating closely with The Hythe Pier Company."

Ms Collins added that the company has held "positive discussions" with MPs and understand frustration caused by the suspension.

"We... want to assure our customers that finding a sustainable solution is our top priority."

READ MORE: Pub struggling to survive with no Hythe Ferry sailings

Members of Hythe and Dibden Parish Council say several attempts to obtain an update from the company have been ignored.

New Forest East MP Julian Lewis told the Daily Echo: "Problems with a pontoon do not seem to be an adequate excuse for the long delay in restoring the ferry.

"The sooner we receive a full explanation the better it will be for all concerned."